Made-To-Order Products
Understanding Your Order: How Print-on-Demand Works & Shipping Times
Thank you for your order! We're excited for you to receive your unique item. To give you a better understanding of how your purchase is made and why shipping can take a little longer, we want to explain our "print-on-demand" process.
What is Print-on-Demand?
Unlike traditional retail where items are pre-made and stored in a warehouse, many of our products are created specifically for you, only after you place your order. This is called "print-on-demand" (or "made-to-order").
Here's how it works:
- You Order: When you click "purchase," your order is sent to our production partner.
- It's Created Just for You: Our partner then prints, cuts, sews, or otherwise manufactures your specific item. This ensures quality and allows us to offer a wider variety of designs and products without holding large inventories.
- Quality Check & Packaging: Once your item is made, it undergoes a quality check and is carefully packaged for shipment.
- Shipped Directly to You: Finally, your unique item is shipped directly from the production facility to your doorstep.
Why Does Print-on-Demand Affect Shipping Times?
Because your item is made especially for you after you order, there's a production phase before it even leaves the facility. This means shipping isn't as immediate as with pre-made goods.
- Production Time: It takes time to create your item. This can vary depending on the product (e.g., a t-shirt might be quicker than a complex all-over print item).
- Quality Assurance: We want to ensure you receive a perfect product, so a final quality check is essential.
- Direct Shipping: Shipping directly from the production facility can sometimes involve longer transit times compared to items shipped from a local distribution center.
What to Expect for Your Delivery:
Typically, you can expect your order to be processed, produced, and shipped within [insert your specific production time range here, e.g., 3-7 business days, 5-10 business days]. After that, standard shipping times will apply, which usually range from [insert your specific shipping time range here, e.g., 5-15 business days, 7-20 business days] depending on your location.
We know waiting can be tough, but we promise it's worth it for a product made with care, just for you! We appreciate your patience and understanding as we bring your unique item to life.
You will receive a tracking number via email as soon as your order ships, so you can follow its journey to your door.
If you have any questions about your order's status, please don't hesitate to contact us at [insert your customer service email or contact method here].
Thank you for supporting our small business and choosing print-on-demand!